Privacy Policy

Introduction

At Astikan Health, Empowering India's Health with affordable & accessible solutions, we are your trusted partner for comprehensive healthcare coverage and wellness. We are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website (www.astikanhealth.com), mobile applications, or related services (collectively, "Services"). By using our Services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

• Personal Information: Information that identifies you, such as your name, email address, phone number, date of birth, and payment information when you register, book appointments, or use our Services.
• Health Information: Medical history, lab test results, prescriptions, or other health-related data you provide or that is collected through consultations or services.
• Usage Data: Information about how you interact with our Services, including IP address, browser type, pages visited, and time spent on the website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, enhance user experience, and analyze website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process appointments, provide medical consultations, lab tests, and other healthcare services.
• Personalization: To tailor content, recommendations, and services to your preferences and health needs.
• Communication: To send you updates, appointment reminders, health tips, and promotional offers (with your consent).
• Analytics and Improvement: To analyze usage patterns and improve the functionality and user experience of our Services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or rent your personal or health information to third parties. We may share your information in the following cases:

• With Healthcare Providers: To facilitate consultations, lab tests, or treatments with doctors, hospitals, or labs you select through our Services.
• Service Providers: With trusted third-party providers who assist us in operating our Services (e.g., payment processors, cloud storage providers), under strict confidentiality agreements.
• Legal Obligations: When required by law, such as in response to a court order or legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your information:

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
• Delete: You may request the deletion of your account and personal information by contacting us at care@astikanhealth.com.
• Cookies: You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before sharing information.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with the "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: care@astikanhealth.com or letstalk@astikanhealth.com
Phone: +91 99900 71792, +91 73033 34931, or +91 73033 34921
Address: Astikan Health, B-45, Sector 56, Noida, Uttar Pradesh, India
Astikan Health, C-22, Sector 62, Noida, Uttar Pradesh, India